CALL: (716) 833-6800 • Fax: (716) 833-7897

Refunds, Privacy Policy & Terms of Use

Effective as of May 1, 2015


All sales are final. No refunds. Dissatisfied customers may be compensated with a store credit based on management discretion.


About This Policy
This policy describes our privacy practices. It also applies to our practices for our mobile phone and text programs.

Information We Collect

  • Contact Information: For example, we might collect your name and street address. We might also collect your phone number or email address.
  • Payment Information: For example, we might collect your credit card information when you make a purchase.
  • Demographic Information: We might, for example, collect information about the food you like.
  • Other Information: For example, we collect IP addresses and user browsing behavior. We collect this and other information using the tracking tools described in this policy.

How We Collect Information

  • We collect information directly from you. For example, when you register on our website to become a FAN.
  • We also collect information if you leave comments or make contact requests.

How We Use Information
We use your information as is disclosed at the time we collect the information and in the following ways:

  1. To respond to your requests or inquiries. For example, we use your information to fulfill orders. We might also use your information to register you for a promotions or our website. From time to time, we may also use your information to process your employment application.
  2. To improve our products and services and for related business purposes. For example, we use information to understand our visitors and customers. This includes looking at website usage trends. We also use your information to make website and product improvements. We might also use your information to customize your experience with us. We may do these activities using the tracking tools described in this policy.
  3. For security purposes. For example, we might use information to protect our website or our company. We might also use information to protect our customers or our business partners.
  4. To promote Brunos's Pizzeria. For example, unless we tell you otherwise, we might send you notices of special promotions, offers or solicitations. We might also notify you about new website features or product offerings..
  5. To communicate with you about your account or our relationship. For example, to notify you about changes to this Policy or our website Terms, to let you know about issues relating to your order or your relationship with us.

Information Sharing
We will not share your information with any other company or organization.

Your Choices
To stop receiving our promotional emails, you can follow the instructions in any individual promotional email you receive. When logged in, registered users can also change their options.

More Questions?
Use our contact us button on the right side of this page, email us at, call us at (716) 833-6800, or write to us at the following address:
Bruno's Pizzeria
1274 Eggert Road
Eggertsville, NY 14226

Our Sites and Children
To our knowledge, we do not collect personally identifiable information from children under 13 and our site is not targeted to children. If you believe we have personally identifiable information about a child under 13, please email us at or call us at (716) 833-6800. If you chose to write, please use the address listed above and mark your letter to the attention of "COPPA - Information Request."

Under the Children’s Online Privacy Protection Act ("COPPA"), you have the right to review and have any of your child’s information deleted (which you can do by contacting us as described here).You also have the right to refuse to permit further collection or use of your child’s information, also by contacting us as described here.

To learn more about how to protect your child online read the helpful information provided by the FTC, which includes this consumer education bulletin. Parents, although we do not collect personally identifiable information from children under 13, you should be aware that under the Children's Online Privacy Protection Act, if we did collect such information, we would be prohibited from conditioning a child’s participation in an activity on the child’s disclosure of more personal information than is reasonably necessary to participate in such activity.

We use industry standard measures to protect personal information. We cannot guarantee that you will be completely secure, however. We recommend that you use caution when using the Internet or mobile devices.

This Site may contain links to other websites that Bruno's Pizzeria may not own or operate. We cannot control and we are not responsible for the privacy practices or content of such other websites. We encourage you to read the privacy statements of each and every website that collects personal information. This Policy only applies to the personal information collected on this Site.

Updating Personal Information
If you are a registered user on our Site, you can review, correct, update or delete/deactivate your personal information. Log on to our Site and click on "My Account" to make changes.

Policy Updates
This Policy was updated on May 1, 2015. We will post any changes on the Site's homepage. Check here for the most recent version of our policy. Where permitted by law, changes to our policy will be applied to information we already maintain.


Bruno's Pizzeria, Inc. ("Bruno's") is committed to protecting the privacy of the personal information you provide us on our Web site ("Site"). We believe it is important for you to know how we treat the information you share with us. These Terms of Use ("Terms") govern your use of our Site and its features.

Bruno's may revise the information, services and the resources contained in this Site from time to time, and we reserve the right to make such changes without obligation to notify past, current or prospective visitors. Your continued use of this Site after changes have been made constitutes your acceptance of any new or amended terms. In no event shall Bruno's be liable for any indirect, special, incidental or consequential damages arising out of any use of the information contained herein.

Bruno's strives to ensure that the information contained in this Site is accurate and reliable. However, Bruno's and the World Wide Web (or Web Site Host) are not infallible, and errors may sometimes occur. Therefore, to the fullest extent permissible pursuant to applicable law, Bruno's makes no representations about the reliability of the features of this Site, the Bruno's Content (defined below), Submitted Content (defined below) or any other Site feature. You acknowledge that any reliance on such material and/or systems will be at your own risk. Bruno's is not responsible for the information, data, text or other materials that may appear in Submitted Content or may otherwise be submitted by users. Opinions expressed in Submitted Content do not necessarily reflect the opinions of Bruno's, and Bruno's does not endorse and has no control over Submitted Content. Submitted Content is not necessarily reviewed by Bruno's prior to posting and Bruno's makes no warranties, express or implied, as to the Submitted Content or to the accuracy and reliability of the Submitted Content. Bruno's makes no representations regarding the amount of time that any Bruno's Content or Submitted Content will be preserved.

Bruno's disclaims any warranty of any kind, whether express or implied, as to any matter whatsoever relating to this Site, including without limitation the merchantability or fitness for any particular purpose. Bruno's is not liable or responsible for any damages or injuries caused by use of this Site (such as viruses, omissions or misstatements). THIS SITE IS PROVIDED ON AN "AS IS, AS AVAILABLE" BASIS. NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THOSE OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE MADE WITH RESPECT TO THIS SITE OR ANY INFORMATION OR SOFTWARE THEREIN. UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL BRUNO'S BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF OR INABILITY TO USE THIS SITE, NOR SHALL BRUNO'S BE RESPONSIBLE FOR ANY DAMAGES WHATSOEVER THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES, ERRORS, DEFECTS, DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE WHETHER OR NOT CAUSED BY EVENTS BEYOND BRUNO'S REASONABLE CONTROL, INCLUDING BUT NOT LIMITED TO ACTS OF GOD, COMMUNICATIONS LINE FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO THIS SITE'S RECORDS, PROGRAMS OR SERVICES. In no event shall Bruno's's total liability for all damages, losses and causes of action exceed five dollars (U.S. $5.00). Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages; as a result, the above limitation or exclusion may not apply to you.

On certain areas of our Site, you may be given the ability to contact us by electronic mail, for example, to sign up for services such as e-mail notifications and newsletters about our products, to register for a particular sweepstakes or contest, or to participate in our interactive forums, like chat rooms and message boards. The information that you provide to us through this Site is governed by our Privacy Policy.

These areas are designed to give our users the ability to contact us with questions or concerns. They are not intended for, and should not be used to, submit unsolicited ideas. It is company policy not to accept such unsolicited ideas, concepts, techniques, procedures, methods, systems, designs, plans, charts or similar materials from outside parties. By entering the Site you acknowledge and agree that any materials, ideas or other communications you transmit to us in any manner and for any reason will not be treated as confidential or proprietary. It is Bruno's's policy not to accept, and to return, any unsolicited ideas, concepts, techniques, procedures, methods, systems, designs, plans, charts or other similar materials. Nevertheless, should you submit such materials, you understand that you have no ownership rights in any ideas you may submit, and you expressly disclaim any rights or causes of action you may have with respect to any materials you may submit.

This Site contains many valuable trademarks owned and used by Bruno's, Inc., and its subsidiaries and affiliates throughout the world. These trademarks are used to distinguish Bruno's's quality products and services. "Bruno's Trademarks" means all names, marks, brands, logos, designs, trade dress, slogans and other designations Bruno's uses in connection with its products and services. You may not remove or alter any Bruno's Trademarks, or co-brand your own products or material with Bruno's Trademarks without Bruno's's prior written consent. You acknowledge Bruno's's rights in Bruno's Trademarks and agree that any use of Bruno's Trademarks by you shall inure to Bruno's's sole benefit. You agree not to incorporate any Bruno's Trademarks into your marks, company names, internet addresses, domain names, or any other similar designations. The text, graphics and html code contained in this Site are the exclusive property of Bruno's ("Bruno's Content"). Bruno's Content is protected from reproduction and simulation under national and international laws and except where otherwise noted, is not to be copied, distributed, displayed, reproduced or transmitted in any form, by any means, without the prior express written permission of Bruno's.

Third-party content, such as user-posted content, including graphics, video clips, images, trademarks, trade names, characters, and trademarks and copyrights, is the property of the third parties that market or license that content, and is used by Bruno's subject to license, or subject to the fair use provisions of U.S. copyright or trademark law or made permissible under other applicable law.

If you are a trademark or copyright owner and you believe that your trademark or copyright rights have been violated, please go to our Copyright Complaint Process page and follow the instructions.

On certain areas of our Site you may be able to submit texts, files, images, photos, videos, sounds, musical works, works of authorship, text postings, and other materials and content ("Submitted Content"). You have no ownership rights in your account or other access to the Site or features therein, and Bruno's may delete all Submitted Content at any time, with or without notice, if Bruno's deems that you have violated these Terms, the law, or for any other reason. Bruno's assumes no liability for any information removed from our Site, and reserves the right to permanently restrict access to the Site or a user account.

By posting, displaying, publishing or otherwise submitting Submitted Content on or through this Site, you understand and acknowledge that any materials or other communications you transmit in any manner and for any reason will not be treated as confidential or proprietary. Furthermore, you acknowledge and agree that any concepts, techniques, procedures, methods, systems, video, scripts, music, photographs, designs, plans, charts or other materials you transmit to Bruno's may be used by Bruno's anywhere, anytime and for any reason whatsoever subject to the following terms:

You hereby grant to Bruno's a limited, nonexclusive, sublicensable, worldwide, fully paid, royalty-free license to use, modify, publicly perform, publicly display, reproduce and distribute Submitted Content. This license includes the right to host, index, cache, distribute and tag any Submitted Content, as well as the right to sublicense Submitted Content to third parties, including other users, for use on other platforms, such as for use on mobile phones, in video or music software computer programs.

You represent and warrant that you own the Submitted Content displayed, published or posted by you on the Site and otherwise have the right to grant the license set forth herein, and the displaying, publishing or posting of your Submitted Content, and our use thereof, does not and will not violate the privacy rights, publicity rights, copyrights, trademark rights, contract rights or any other intellectual property rights or other rights of any person or entity. You agree to pay for all royalties, fees and any other monies owing any person by reason of any Submitted Content displayed, published or posted by you to the Site.

Your posting of Submitted Content is further subject to the following posting rules: You may not post any content that, as determined in Bruno's's sole discretion, is unlawful, harmful, tortious, defamatory, libelous, obscene, invasive of the privacy of another person, threatening, harassing, abusive, hateful, racist, infringing, pornographic, violent or otherwise objectionable or inappropriate.

You may not post any content that contains personal information about any individual, violates the privacy of any other individual or entity, or anything that you are under a contractual obligation to keep private or confidential. You agree that you will not impersonate any person or organization, including without limitation, the personnel of Bruno's. You further agree that you will not misrepresent an affiliation with another person or organization, nor will you post any content that contains slanderous or libelous comments about others, or that infringes any copyright, trademark, patent, trade secret or other intellectual property right of a third party.

You may not post any content that contains business solicitation of any type, including advertising a product or service, offering a product or service for sale, or directing Site visitors to a location for more information about a product or service.

You may not post any software, files or links to other sites, and you may not post any content that contains viruses, corrupted files or any other similar software or programs that may adversely affect the operation of the Site or features of the Site. You may not modify in any way any specifications, technology or application codes provided to you by Bruno's or as embedded in the Submitted Content unless expressly authorized in writing by Bruno's.

You may not share or transfer password or other access information with any other party, temporarily or permanently. You shall bear sole responsibility for all use of any account you have been permitted to create on this Site and for the confidentiality of your password.

Bruno's does not necessarily monitor any materials posted, transmitted or communicated to or within the Site. If you believe that something on the Site violates these Terms, please click here to send us a message through our "Contact Us" page. The above terms do not apply to any ideas or other nonprotectable information you may submit to Bruno's, which ideas will be governed by the "Communicating with Bruno's" section above.

A. Bruno's hereby grants you permission to use the Site as set forth in this Terms of Use, provided that: (i) your use of the Site as permitted is solely for your personal, noncommercial use; (ii) you will not copy or distribute any part of the Site in any medium without Bruno's's prior written authorization; (iii) you will not alter or modify any part of the Site other than as may be reasonably necessary to use the Site for its intended purpose; and (iv) you will otherwise comply with the terms and conditions of these Terms of Use.

B. In order to access some features of the Site, you will have to create an account. You may never use another's account without permission. When creating your account, you must provide accurate and complete information. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. You must notify Bruno's immediately of any breach of security or unauthorized use of your account. Although Bruno's will not be liable for your losses caused by any unauthorized use of your account, you may be liable for the losses of Bruno's or others due to such unauthorized use.

C. You agree not to use or launch any automated system, including without limitation, "robots," "spiders," "offline readers," etc., that accesses the Site in a manner that sends more request messages to the Bruno's servers in a given period of time than a human can reasonably produce in the same period by using a conventional online Web browser. Notwithstanding the foregoing, Bruno's grants the operators of public search engines permission to use spiders to copy materials from the Site for the sole purpose of creating publicly available searchable indices of the materials, but not caches or archives of such materials. Bruno's reserves the right to revoke these exceptions either generally or in specific cases. You agree not to collect or harvest any personally identifiable information, including account names, from the Site, nor to use the communication systems provided by the Site for any commercial solicitation purposes. You agree not to solicit, for commercial purposes, any users of the Site with respect to their User Submitted Content.

You agree to indemnify and hold Bruno's, its parents, subsidiaries, officers, employees and Site contractors and each of their officers, employees and agents harmless from any claims, damages and expenses, including reasonable attorneys' fees, related to your violation of these Terms, or any violations thereof by your dependents or which arises from the use of Submitted Content.

This Bruno's Site may link to sites not maintained by or related to Bruno's. Hypertext links are provided as a service to users and are not sponsored by or affiliated with this Site or Bruno's. Bruno's has not reviewed the sites hyperlinked to or from this Site and is not responsible for the content of any other site. These links are to be accessed at the user's own risk. Bruno's makes no representations or warranties about the content, completeness or accuracy of these links or the sites hyperlinked to or from this Site. Furthermore, Bruno's does not implicitly endorse third-party sites hyperlinked to or from this Site.

If you choose to participate in any Bruno's promotion that may involve the use of text messaging (either sending or receiving), Bruno's will not charge you for the text messaging; however, standard text messaging rates will apply to each text message sent or received as provided in your wireless rate plan (contact your carrier for pricing plans and details).

These terms constitute the entire agreement between you and Bruno's and govern your use of the Bruno's Site and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Bruno's with respect to the Bruno's Site and services. Both you and Bruno's acknowledge and agree that no partnership is formed, and neither you nor Bruno's has the power or the authority to obligate or bind the other.

The failure of Bruno's to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid or unenforceable, the parties nevertheless agree that the court should endeavor to give effect to the parties' original intentions as reflected in the provision, and the other provisions of this Agreement shall remain in full force and effect.

Software that may be available in connection with this Site is subject to United States export controls. No software may be downloaded from this Site or otherwise exported or re-exported in violation of U.S. export laws. Downloading or using the software is at your sole risk.

The failure of Bruno's to comply with this Agreement because of an act of God, war, fire, riot, terrorism, earthquake, actions of federal, state or local governmental authorities or for any other reason beyond the reasonable control of Bruno's, shall not be deemed a breach of this Agreement. If Bruno's fails to act with respect to your breach or anyone else's breach on any occasion, Bruno's is not waiving its right to act with respect to future or similar breaches.

The headings in this Agreement are for your convenience and reference. These headings do not limit or affect this Agreement.

If any provision of these terms of use shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these terms of use and shall not affect the validity and enforceability of any remaining provisions.

This Agreement constitutes a binding agreement between you and Bruno's, and is accepted by you upon your use of the Site. This Agreement constitutes the entire agreement between you and Bruno's regarding the use of the Site and the features therein.


We, or vendors we have hired, use several common tracking technologies including browser cookies, web beacons, and similar technologies.

These technologies are used to track our consumers and website visitors, including for the following reasons:

· To track new visitors to our websites.
· To recognize past customers.
· To present more personalized content.
· To improve your website experience.
· To optimize your shopping experience.
· To provide site and service enhancements.
· To serve customized advertising (whether on our website or others you visit).
· To better understand our audience, our customers, our visitors, and their respective interests.

You may control our use of cookies. How you do so depends on the type of cookie. You can configure your browser to reject browser cookies. NOTE: If you configure your computer to block cookies, you may not be able to access certain functionality on our sites.

This product was added to our catalog on Tuesday 12 May, 2015.